Click here, or click create account in the top-right corner start managing your appointments for free.
What can I do in the free plan?
Pretty much everything in your scheduling needs and more. Book unlimited appointments, offer your clients to book with you online and automatic client history tracking to name a few. It's easy to get started so you check it out yourself (for free of course)
What device do I need to use Noona HQ?
Noona HQ works on all devices, anywhere and anytime. Some people prefer a computer, because it's easier to write on them. Others want a tablet so it can be easily moved within the living room. A few people use the calendar only on their phones. It's your choice.
What happens when the Appointments Pro trial period ends?
All features under Appointments Pro become unaccessible. If you want to access them again, you can confirm your subscription. But you don't have to rush, we won't delete anything your trial period with Appointments Pro so if you decide later on to implement Appointments Pro, your work won't be lost.
When are reminders sent to my customers?
The reminders are delivered at around 12:00 the day before the appointment. We wanted the reminder to be delivered close enough to the appointment to minimize no-shows, but long enough before to give your customer plenty of time to cancel and you plenty of time to react to that cancellation. We think the timing is just right.
02. Noona & Online bookings
How do the Online Bookings work?
First, your client selects the service he desires, than the staff member and finally a date and time that works - for both you and him. The client can't book when you are already booked or when you are not working. If you want an even greater control over your appointments, you can decide to to turn your online bookings into requests that you have to accept or deny after the booking is made.
What happens after I accept or deny a request?
When you accept an online request for an appointment, a message is sent to you customer that let's him know you're excited about his arrival. If you deny, we let him know that you won't be able to make it and encourage him to pick another time.
Do I need to have Online Bookings?
Of course not. Online bookings are optional. You can turn them on and off as you please.
Can I control what information my client has to give to make an Online Booking?
It is mandatory for whoever books online to provide her name and phone number upon booking. You can also decide if you want your client to leave her email or social security number. If there is any other information you need, you can create a question she has to answer. For example, you could ask how long her hair is if she is trying to book an appointment for coloring.
Can I decide which staff member and which service is available for Online Bookings?
Of course. Whoever doesn't want to be available through Online Bookings doesn't have to be. And as for the services, it is also totally up to you which of those your client can book online.
03. Pricing & payments
How do I pay for Noona HQ?
No, you do not have to pay for the core part of our product and you can use it forever for free. We have paid power-ups that can certainly help your business but they are absolutely optional.
What happens if I want to quit Noona HQ?
If you have an active subscription, unsubscribe and we won't charge you anymore. A subscription to Noona HQ comes with no strings attached and you can cancel at any time. We don't want to do business with customers who don't want to do business with us. And if you don't have a subscription, you don't have to think about anything.
Do you charge for SMS-reminders?
If you have powered up and have a subscription you can cancel it any time, without notice. As soon as you do we'll stop charging you for the use of our service. It's as simple as that! If you just have our free plan it's even simpler, you just quit using it and that will be that!
Get started today, no credit card required
Everyone can use the core part of our product completely for free … forever. We do have some nice power-ups as well but they are absolutely optional.